Verint Reports 33% EPS Drop in Fiscal Q2

Verint Systems (NASDAQ:VRNT), a software company best known for its work in automating customer experience (CX) operations with artificial intelligence, reported earnings on September 2, 2025. The key news in this release was that GAAP revenue fell 1.0% year over year to $208 million, but marked a continued downward trend from the prior year. Profitability, as measured by Non-GAAP diluted earnings per share (EPS), dropped to $0.33 from $0.49. Management withheld any financial guidance this quarter due to its pending acquisition by Thoma Bravo. Overall, the quarter was marked by solid recurring revenue from AI-powered offerings but was offset by margin pressure.Verint Systems is a technology firm that develops software for automating customer service operations, using artificial intelligence to help organizations handle customer interactions efficiently. Its core platform, Verint Open Platform, allows brands to deploy AI-powered bots to manage common customer needs, analyze conversations, and reduce manual effort. The software supports major industries, including financial services, healthcare, and technology, and claims adoption among more than 80 Fortune 100 companies.In recent years, Verint has focused its strategy on two main areas: AI-driven automation and a subscription-based revenue model. By shifting customers to its cloud subscription services and enhancing its products with artificial intelligence -- such as AI-powered bots and automated analytics -- Verint aims to provide ongoing efficiency gains and reduce customer costs. Success in this space depends on Verint’s ability to maintain technological leadership, grow recurring revenue, and keep an edge in a competitive market.Continue readingWeiter zum vollständigen Artikel bei MotleyFool Weiter zum vollständigen Artikel bei MotleyFool